> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.upstream.so/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to Dequeue a Video file?


1. Click on one or more video files inside your stream's playlist.

![](https://storage.crisp.chat/users/helpdesk/website/3d1572e4e8c19800/image_1w4zibg.png)
2. Click on "Dequeue" at the bottom

![](https://storage.crisp.chat/users/helpdesk/website/3d1572e4e8c19800/image_voey7k.png)
3. Click on "Save Changes" at the top right.

![](https://storage.crisp.chat/users/helpdesk/website/3d1572e4e8c19800/image_14f636j.png)