> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.upstream.so/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How To Remove Audio From Queue

### 1. Select the files which you wish to remove

![](https://storage.crisp.chat/users/helpdesk/website/3d1572e4e8c19800/image_1feq8j5.png)

### 2. Click on the "Dequeue"

![](https://storage.crisp.chat/users/helpdesk/website/3d1572e4e8c19800/image_1eea4k1.png)

### 3. Save Changes in the top right

![](https://storage.crisp.chat/users/helpdesk/website/3d1572e4e8c19800/image_18l92h6.png)