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# "The video exceeds the recommended resolution of 1080p."

![](https://storage.crisp.chat/users/helpdesk/website/-/3/d/1/5/3d1572e4e8c19800/image_ub7vxd.png)
If your server supports a maximum resolution of 1080p (or lower), you may encounter the above message indicating a resolution mismatch. To resolve this issue, please follow these steps:

* Check Your Server's Maximum Resolution: Confirm that your server's maximum supported resolution is 1080p or less by clicking on the Settings button in your stream on Upstream.

* Transcode Your Video: Ensure your video files are transcoded to match the server's maximum streaming resolution. This process adjusts the video file to a resolution compatible with your server, preventing playback issues.

### How to Transcode a Video:
* Use a video transcoding software or service (e.g., HandBrake.fr, FFmpeg).
* Select the video file you want to transcode.
* Set the output resolution to match your server’s maximum resolution (e.g., 1080p or lower).
* Start the transcoding process and wait for it to complete.
* Upload the transcoded video to your server.
* By following these steps, you can ensure smooth video streaming on your server.