Upstream Helpdesk
  • English
Go to website
Back
Articles on:Live Stream Troubleshooting
Find solutions to common problems

Categories

  • 24/7 Live Streaming Basics
  • Live Stream Troubleshooting
  • Stream Overlays & Stream designer
  • Live Stream Playlists
  • Stream key / RTMP
  • Helpful Streaming Tools
  • Billing, Payments & Plans
  • How long can you live stream on youtube twitch tiktok - 2026 platform limits
    You can stream 24/7 on YouTube, Twitch, Kick, TikTok, Rumble and Mixcloud but not on Facebook and Instagram. See the table below: | Stream non-stop with Upstream - no computer & OBS required Maximum Stream Duration on Streaming Platforms Platform Max Stream Duration VOD Archive Storage Key 2026 Updates YouTube ✅ Unlimited (24/7) Indefinite (if < 12 hrs) New Limits Coming Up: 10** streams**/channel Twitch ✅ Unlimited 2Popular
  • Video and Audio are out of sync on YouTube
    Video and Audio Are Out of Sync on YouTube? Here's How to Fix It. If you're experiencing issues with your video and audio being out of sync on YouTube, don't worry, you're not alone. This problem can be caused by many factors, but a common solution is to adjust the latency settings to normal latency. However, please note that if you are currently live streaming, you will need to stop the stream before making this change. | Live Stream to YouTube with Upstream.so in perfect video & audio syncPopular
  • "The video exceeds the recommended resolution of 1080p."
    If your server supports a maximum resolution of 1080p (or lower), you may encounter the above message indicating a resolution mismatch. To resolve this issue, please follow these steps: Check Your Server's Maximum Resolution: Confirm that your server's maximum supported resolution is 1080p or less by clicking on the Settings button in your stream on Upstream. Transcode Your Video: Ensure yourFew readers
  • Account not Eligible to Stream to YouTube - First Ever Live Stream
    If you see a message that you are not Eligible to Stream to YouTube while creating a stream - **do not worry! **All you need to do is to request access to live streaming via studio.youtube.com, verify your phone number, and wait 24 hours. Account not Eligible for Live StrFew readers
  • How and When To Use Refresh and Hard Reload Options
    | Refresh and Hard Reload are both options which you can use to fix and mitigate rare issues which might occur with your 24/7 Livestream. Each option has its own process and fixes issues in a different way. How can I find these options? You can find these options by clicking on the " More Actions " button while in the Edit screen of your stream. What does "Refresh" do? The RefreshFew readers
  • YouTube Livestream Streaming 4k but not showing
    If you're encountering issues with your YouTube livestream in 4K not displaying at its full resolution, the culprit may very well be your latency settings. To ensure your livestream appears in 4K quality, make sure your latency settings are configured to "Normal latency." For more detailed information on this topic and steps to optimize your 4K livestream on YouTube, you can refer to the official YouTubeFew readers
  • How to use Handbrake Video Converter
    To change bitrate or resolution you can use a free tool like Handbrake.fr. Handbrake can sometimes miraculously fix broken files, too. | Handbrake.fr is a re-encoding software in which you select a video or a folder of videos which you want to re-encode from one format to another. This is sometimes necessary, when your current video has playback issues, or when the format of the video you have is not supported on Upstream. Doing this ensures your videos will play smoothly. || For more info onFew readers
  • I signed up with Google, what is my password?
    You can set your password by manually (re)setting your password. || If you're currently logged in, log out by clicking "Logout" at the main Dashboard Click on "Forgot Password" or visit studio.upstream.so/forgot-password. 2. Enter your Email address ![](https://storage.crisp.chat/users/helpdesk/website/-/3/d/Few readers
  • I forgot my password, how do I reset it?
    Reset your password Go to https://studio.upstream.so/forgot-password Enter the email associated with your Upstream account Click on Reset Password Click on the Reset Password button/link you will receive in the Reset Password email Set a new password You can now log in with the new password.Few readers
  • Which Upload Server To Choose
    Choose the upload server nearest to you You should generally choose the upload server that is nearest to your location to get the best speed and upload stability. The system will assign you to the nearest server automatically, after your account is created. How to temporarily change your upload server If you are having upload problems, you can change your Upstream upload server location before selecting your file in the Upload box. After selecting the file, or if you cancel an upload, thFew readers

Not finding what you are looking for?

Chat with us or send us an email.

  • Chat with us
  • Send us an email
© 2026 Upstream HelpdeskWe run on Crisp Knowledge.